ck4r's Privacy Policy

Introduction and Scope of the Policy

ck4r (referred to hereinafter as "we", "our", or "the platform") is a safe and reliable platform providing online betting and casino services in Bangladesh. This privacy policy applies to the ck4r website (ck4r.lat) and all associated services.

The aim of this policy is to clearly inform you — what types of information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. We believe transparency is the foundation of trust.

This policy applies to all individuals residing in Bangladesh who use the ck4r platform. If you are under 21 years of age, you should not use this platform.

Information We Collect

ck4r collects user information in various ways. The types of information collected are described in detail below:

2.1 Registration and Identity Information

• Full name and username
• Date of birth (for age verification)
• Valid email address
• Mobile number
• National ID card or passport details (where applicable, for identity verification)

2.2 Financial Transaction Information

• Deposit and withdrawal history
• Details of payment methods used (bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction date, time, and amount

2.3 Technical and Device Information

• IP address and geographic location (limited)
• Browser type and version
• Device type (mobile, tablet, desktop)
• Session duration and page navigation logs
• Cookie and local storage data

2.4 Gaming Activity Information

• Betting history and results
• Preferred game categories and platform usage patterns
• Interaction with bonuses and promotional offers

Purpose of Data Collection

ck4r does not collect information for unnecessary reasons. The information collected is used for the following purposes:

• Account management: To create, verify, and secure your account.
• Identity verification: To prevent fraudulent activity and ensure age verification.
• Payment processing: To complete deposits and withdrawals securely.
• Customer support: To provide effective assistance via 24/7 live chat and email.
• Personalized experience: To display content and offers based on your preferences.
• Security and compliance: To detect suspicious activity and adhere to applicable regulations.
• Platform improvement: To continuously improve site performance and user experience.

Data Storage and Security Measures

ck4r gives the highest importance to the security of your personal information. We use industry-standard security technologies, which include:

• SSL encryption: All data between your browser and our servers is transferred through encrypted channels.
• Access control: Only authorized staff have access to the necessary information — and only to a limited extent.
• Regular security audits: Systems are reviewed regularly to identify potential vulnerabilities.
• Data minimization: We store only the information that is necessary and securely delete data that is no longer needed.
• Password hashing: Your password is never stored directly — it is converted using a strong encryption method.

Sharing Information with Third Parties

ck4r does not sell your personal information or share it with third parties for marketing purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Relevant information is provided to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer — only the relevant data, and only as required for the transaction.
• Technology service providers: We work with trusted technology partners to operate our platform, who operate under strict confidentiality agreements.
• Legal obligations: We may be required to provide information in response to a court order or a lawful request from a legal authority.
• Fraud prevention: Limited information may be shared as needed to investigate fraudulent activity.

Outside of the above cases, ck4r never discloses your information to third parties.

Cookie Policy

Cookies and similar tracking technologies are used on the ck4r website. Cookies are small text files stored on your device that help improve the performance of the platform.

We use the following types of cookies:

• Essential cookies: Essential for login sessions and basic functionality. The site will not work properly without them.
• Functionality cookies: Help remember your preferences (such as language or theme settings).
• Analytics cookies: Collect statistics to understand which parts of the site are used the most. This information is completely anonymous.
• Security cookies: To detect fraudulent access and harmful automated activity.

You can control or disable cookies through your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.

Data Retention Period

ck4r retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• While account is active: All information required for account management is retained until the account is closed.
• Financial transaction data: Retained for a specified period in accordance with legal and audit requirements.
• After account closure: A limited amount of information may be kept for a defined period for fraud prevention and legal compliance.
• Expired data: Once the necessary retention period ends, data is securely deleted or anonymized.

User Rights

As a user of the ck4r platform, you have the following rights over your own information:

• Right to access: You can request to know what information we hold about you.
• Right to rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations being fulfilled).
• Right to object to processing: You have the option to object to your information being used for specific purposes.
• Right to data portability: You can request to receive your information in a structured format.

To exercise these rights, send an email to [email protected] or contact our 24/7 live chat. We will try to respond as quickly as possible.

Protection of Minors

ck4r provides services only to those aged 21 or above. We do not knowingly collect information from minors.

An age verification process is followed at the time of registration. If we learn that a minor has opened an account using false information, that account will be immediately closed and the associated information will be securely deleted.

If you become aware of an account belonging to a minor, please notify our support team.

International Data Transfers

ck4r primarily serves users in Bangladesh. However, for cloud storage or technology infrastructure needs, data may sometimes be processed on servers in other countries.

In any such case, these transfers are conducted under strict confidentiality agreements, and your information is kept secure in accordance with the standards set out in this policy.

Marketing Communications and Consent

ck4r may send promotional messages to your email or mobile number — but only with your consent.

You can opt out of such communications at any time:

• By clicking the "Unsubscribe" link in an email
• By sending a request through our live chat
• By emailing [email protected]

Opting out of marketing communications will not stop important account-related messages (such as transaction confirmations or security alerts).

Policy Changes and Updates

ck4r may update this privacy policy from time to time — due to changes in applicable law, technological improvements, or business changes.

If any significant changes are made, we will:

• Update the "Last updated" date at the top of the page.
• Notify registered users by email.
• Endeavor to give adequate notice before the changes take effect.

Continuing to use ck4r after changes have been made means you agree to the updated policy. We therefore recommend visiting this page periodically.

Responsible Gaming and Its Relation to Data Protection

ck4r prioritizes responsible gaming. To this end, we may use information about your gaming activity to identify unusual betting patterns — and this is done for your protection.

Information relating to self-exclusion or limit-setting requests is stored specifically so that your protection settings remain in effect at all times. This information is not used for any marketing activity.

To learn more about responsible gaming, visit our Responsible Gaming page.

Complaints & Dispute Resolution

If you have any concerns or complaints about the protection of your personal information, contact us directly. We take all complaints seriously and try to resolve them as quickly as possible.

Contact methods:

• Email: [email protected]
• Live Chat: Available 24/7 from any page on the site, in Bengali and English